Throughout these terms, “Hollister,” “we,” “us,” and “our” refer to Hollister. “You” and “your” refer to any visitor, customer, or other person who accesses or uses the website.

Hollister provides this website, including its product information, features, content, and shopping services, subject to your acceptance of these Terms of Service.

Additional policies displayed on the website, including the Shipping Policy, Return Policy, and Privacy Policy, form part of the terms that apply to your use of the store.

By visiting the website, creating an account, submitting information, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

You may use the store only when you are legally able to enter into a binding agreement. A parent or legal guardian should supervise use of the website by anyone who is not legally able to agree to these terms independently.

These terms apply to all website users, including browsers, customers, account holders, and people who submit content or communicate with customer service.

You agree to use the Hollister website only for lawful personal shopping and other legitimate purposes. You must not use the store, its products, or its content in a way that violates applicable law or the rights of another person.

You must not transmit malware, harmful code, automated scraping tools, or any technology intended to damage, interrupt, overload, copy, or gain unauthorized access to the website.

We may refuse, restrict, suspend, or terminate access when we reasonably believe that website activity violates these terms, creates security concerns, disrupts store operations, or harms another person.

We aim to present product descriptions, images, colors, measurements, materials, prices, and availability as accurately as reasonably possible.

Screen settings, lighting, photography, manufacturing variations, and other factors may cause a product’s appearance to differ slightly from the way it appears online.

Product measurements and size information are provided as general guidance. Customers should review the relevant product page and size guide before ordering.

We may update product descriptions, packaging, specifications, selections, or availability without prior notice when reasonably necessary.

Product prices, discounts, promotional offers, and availability may change without notice. The price displayed during checkout before an order is submitted is the price used for that purchase, subject to correction of clear errors.

Promotions may have separate eligibility requirements, dates, exclusions, purchase thresholds, or coupon conditions. Unless stated otherwise, promotions cannot be combined.

Placing an item in a cart does not reserve it. A product may become unavailable before the checkout process is completed.

If a pricing, description, promotion, or availability error is discovered, we may correct the information and contact you about available options before fulfilling the affected order.

An order submission is an offer to purchase the products in your cart. An automated confirmation acknowledges receipt of the order but does not necessarily mean the order has been accepted or shipped.

We may verify order details before fulfillment. Hollister may limit quantities, reject an order, or cancel all or part of an order when reasonably necessary, including in cases involving:

• Unavailable merchandise
• Incorrect product, pricing, or promotional information
• Incomplete or inaccurate billing or shipping details
• Payment authorization problems
• Suspected fraud, misuse, unauthorized resale, or abuse
• Activity that appears to violate these terms

You agree to provide current, complete, and accurate billing, payment, contact, and shipping information. You must be authorized to use the payment method submitted with your order.

Available payment methods are displayed during checkout. Payment information may be processed by authorized payment service providers subject to their own terms and privacy practices.

Hollister offers Free Worldwide Shipping under the conditions described in the store’s Shipping Policy.

Processing and delivery timeframes are estimates and may be affected by destination conditions, address accuracy, customs processing, transportation disruptions, severe weather, or other circumstances outside normal operations.

You are responsible for entering a complete and deliverable shipping address. Contact customer service promptly if you notice an address error, although changes may not be possible once processing or shipment has begun.

Hollister offers 30 Days Free Returns for eligible merchandise under the conditions described in the store’s Return Policy.

Customers must contact customer service before sending any merchandise back. Returned items must satisfy the applicable return window, condition, eligibility, and documentation requirements.

Returns sent without first obtaining the correct return instructions and return details may not be accepted.

Some website features may allow you to create or use a customer account. You are responsible for keeping your login credentials confidential and for activity performed through your account.

You agree to provide accurate account information and update it when necessary. Do not share your password or allow unauthorized access to your account.

Contact customer service promptly if you believe your account has been accessed without permission. Hollister may suspend or restrict an account when reasonably necessary to protect the customer, the website, or other users.

You must not use the website or its content to:

• Engage in unlawful, fraudulent, deceptive, or abusive activity
• Violate another person’s intellectual property or privacy rights
• Submit false, misleading, or unauthorized information
• Harass, threaten, discriminate against, or harm another person
• Upload malware, viruses, or other harmful technology
• Attempt to bypass website security or access restricted systems
• Scrape, crawl, copy, harvest, or extract website data through unauthorized automated methods
• Interfere with the website’s operation or another user’s access
• Impersonate another person or misrepresent your identity
• Use product listings, images, content, or ordering systems for unauthorized commercial resale or exploitation

We may investigate suspected misuse and take reasonable action, including restricting access, canceling affected orders, or preserving information when required for security or compliance.

The website and its content—including text, product descriptions, graphics, photographs, videos, logos, designs, icons, page layouts, and software—are protected by applicable intellectual property laws.

Hollister grants you a limited, non-exclusive, non-transferable, and revocable right to access the website for personal, noncommercial shopping purposes.

You may not reproduce, modify, publish, distribute, sell, sublicense, reverse engineer, create derivative works from, or commercially exploit website content without prior written permission from the applicable rights holder.

Hollister names, logos, design elements, and other brand identifiers may not be used in a manner that suggests authorization, endorsement, or affiliation without permission.

The website may contain links to or features provided by third-party services, such as payment processors, delivery services, analytics providers, or external websites.

Third-party services are governed by their own terms, policies, and practices. Hollister does not control every third-party website and is not responsible for external content, security, availability, or transactions conducted outside the Hollister website.

Review the applicable third-party terms and privacy information before providing personal information or completing a transaction through an external service.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis. Hollister does not promise that access will always be uninterrupted, error-free, secure, or compatible with every device or browser.

Website maintenance, technical problems, security updates, network disruptions, or circumstances outside our reasonable control may temporarily affect access or functionality.

Nothing in these terms excludes any warranty, right, or remedy that cannot legally be excluded or limited.

To the maximum extent permitted by applicable law, Hollister will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive losses resulting from your use of, or inability to use, the website.

This may include losses arising from unauthorized access, interruptions, external links, third-party services, or reliance on website content, except where responsibility cannot legally be limited.

Any limitation in these terms applies only to the extent allowed by applicable law and does not restrict rights or remedies that cannot be waived.

Hollister may revise these Terms of Service to reflect changes in store operations, website features, policies, security requirements, or applicable obligations.

Updated terms will be posted on this page with a revised “Last updated” date. Changes apply from the date they are published unless another effective date is stated.

Your continued use of the website after updated terms take effect indicates acceptance of the revised terms.